Chatting to a qualified counsellor online made easy, accessible and affordable.

Getting support when you’re feeling down or challenged isn’t strange or unusual. You’re not alone, in fact 1 in 5 Australians need a regular online chat with a qualified counsellor to get things back on track.


Affordable online counselling for as little as $9 a day with our introductory offer.

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How to get started with Qualified Counsellors


Sign up & make payment

Start counselling today by creating an account with Qualified Counsellors and make payment for the first 7 days of counselling for just $78.  Counselling is affordable and accessible.


Tell us about yourself

Complete a short questionnaire to tell us about how your feeling and what you hope to acheive from counselling.  This helps us to  match you with a local, registered counsellor that’s most suited to your needs.

Start Chatting

We’ll match you to a counsellor and you can start messaging your counsellor to get the support you deserve. All the same privacy rules apply as if you were in a traditional counsellor’s office.

Support starts with a simple message

We’ll connect you privately to a qualified counsellor for the type of support you’re looking for. Through your phone, tablet or computer you can send messages at your convenience. We’ve made accessing counselling simple, no more having to be somewhere specific or a appointment.  We’ve removed obstacles and made it easier to get back to being you.


Messages are Asynchronous, meaning that conversation response times will vary depending on the availability of your counsellor however most responses are received within 24 hours, 365 days a year.

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Who will be my counsellor?

After you sign up, we will match you to an available counsellor who fits your objectives and the type of issues you are dealing with. Different counsellors have different approaches and areas of focus so it’s important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match for clients.

Can I pick the gender of my counsellor?
At Qualified Counsellors we allocate a counsellor based on your questionnaire you complete when signing up. Your counsellor is selected based on the best match to support your needs and the counsellor’s specialty. If you must have a counsellor of a certain gender Qualified Counsellors may not be the best service for you. You can not pick or request a specific gender.
Can I see my counsellor in person or talk to them over the phone?

Qualified Counsellor’s operates soley online.  You can not talk to your counsellor over the phone or see them in person. 

I have further questions?

You vcan view our compehensive Frequently Asked Questions page for more information.  Our How Counselling Works page also has lots of important and valuable information.

Any concern, we can help

Qualified Counsellors can help you with a wide range of concerns.

No GP referral or diagnosis required.


Concerned about feeling down or anxious we can assist.  Our counsellors are focused on your needs and always have a empathetic approach.

You are never alone in battling addiction that can come from many things such as alcohol, illicit substances, pornography or sex.  Our trained counsellors will help you to explore your behaviors and look at a solution focused approach to help you build the skills to push past addiction.

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Take the Anxiety and Depression Health Check

Take a simple no obligation checkup on your mental health today. This simple 10 question checklist will take less then 2 minutes to complete and will give you a guide as to how you are going. It’s private, confidential and with options for support after if you need it. When’s the last time you took 5 minutes out to look after yourself?

Although anxiety and depression can be as debilitating as a serious physical illness, less than half of the people experiencing these conditions seek help.

Australian Bureau of Statistics (ABS)

(2008). National Survey of Mental Health and Wellbeing: Summary of Results, 2007. Cat. no. (4326.0). Canberra: ABS.

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Take the first step to talk to a counsellor today.

Affordable online counselling with our introductory offer for $9 a day to get you started with no ongoing commitment.

Still not sure about chatting to a counsellor online? Click on Learn More to see a interactive demo of how Qualified Counsellors can help you today.

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